Error Culture and
Trust Generation Training
Transform the perception of failure into a learning engine and build teams where trust and open communication are the foundation of success. Ideal for executives and leaders who want a resilient organizational culture.
Designed for leaders who want to
build teams based on trust
- Executives and executive committee members who want to promote an error culture from the top (top-down strategy)
- Division and department directors who lead teams in complex environments
- HR business partners who need tools to manage the work climate
- High-potential contributors and leaders seeking to strengthen their leadership capacity
Results from day one
Turn mistakes into a natural part of continuous improvement and a source of innovation.
Develop authentic leadership skills, vulnerability and empathetic communication.
Methods for resolving conflicts through listening and emotion, learning from every disagreement.
Create an environment where error is seen as an opportunity, not a reason for punishment.
6 modules · Theory and practice
- Introduction of trainer and participants
- Objectives for the day and expectations
- Why this workshop is needed now
- Dynamic: «My biggest mistake and what I learned»
- Inspirational talk: «Error as the engine of innovation»
- Historical mistakes that transformed companies and sectors
- Debate: Why do we find it hard to accept error?
- Trust, vulnerability and authentic leadership
- Dynamic: «Circle of trust»
- Tools for generating trust day to day
- Empathetic communication
- Types of conflict in organisations
- Methods for resolving conflicts through listening and emotion
- Keys to learning from conflicts
- How to build the necessary trust in teams
- How to communicate a mistake without fear
- Constructive feedback and active listening techniques
- Case study: «The error that saved the bottom line»
- Principles of a continuous learning culture
- Individual action plan to implement learnings
- Motivational close
«Error must be part of the learning chain. A company without mistakes cannot perform at its best. Errors, when they carry learnings, should be rewarded.»
Diego Antoñanzas · Error Culture and Leadership Trainer
Diego Antoñanzas:
expert in leadership and organisational culture
Diego Antoñanzas is the ideal trainer for an error culture and trust generation course because he combines solid executive experience in multinationals with a deeply human and practical vision of leadership and the need for learning as the result of an excellent work climate. He has led teams in complex environments for more than 20 years, experiencing first-hand the challenges and dynamics that generate conflicts and errors in organisations.
His approach is not purely theoretical: Diego provides concrete tools and proven techniques to foster empathy, trust, and to transform difficult situations into growth opportunities. His vision is based on active listening, trust, and a culture of continuous learning in organisations.
📄 Download the complete course programme
All modules, objectives, methodology and conditions in a document ready to present to your HR team.
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Do you want this course for your team?
Request a quote without obligation. Eligible for FUNDAE funding. Customized for your company.
Diego Antoñanzas de Toledo · Lepanto, 4 · 28013 Madrid · +34 912 994 649 · diego@diegoantonanzas.com · diegoantonanzas.com